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December 17, 2004 at 05:38 AM
t_g_nygard

Cannot print on HP laserJet 5

by t_g_nygard . Updated 21 years, 10 months ago

When using selftest , the printer works fine. However I cannot ping the Printer. Until now it has worked fine. No configuration changes has been performed. It is a static IP adress, I checked the network configuration and everything seems to be correct. I can find the printer in active directory. The printer is connected to a switch that is known to have some connection problems. However. There is also another printer on the same switch that works fine when trying to print to it. I changed the ports for the laserjet printer, but still not able to print to it. I changed cables, still the same problem. I tried to print from another computer but the same problem there. The one thing that is different now is that I get a message that the Toner status [low]. But I cannot see any reason for a connection between those problems even though they appeared at the same time.

I`d appreciate if someone could help me weith this problem

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