Cannot Print To My Local Printer

This problem is occurring on 2 computers. The user can not print to there local printer but are able to print to a Network printer. When you try to delete the print job, the computer hangs. So far I’ve tried downloading the driver for the manufacture’s site and reiinstalling it on the PC. This didn’t work.The user’s are begining to give me mean looks. Any suggestions would be very appreciated. 🙂