General discussion

Locked

Cannot Read Files From CD Backup...

By Gary Mintz ·
I recently backed up some customer data onto CD. When trying to restore .pst file and "My Documents" folder, recieve errors such as..."unable to access files" , or "You do not have permission to access this file". All the files and folders attributes are readable from the CD. i.e: file size, date modified etc. I have used the CD-burner in question many times before and since, with no problems reading data. I have never seen this problem before, does anyone have any insight?

This conversation is currently closed to new comments.

18 total posts (Page 1 of 2)   01 | 02   Next
| Thread display: Collapse - | Expand +

All Comments

Collapse -

Cannot Read Files From CD Backup...

by TimTheToolMan In reply to Cannot Read Files From CD ...

Hi,

I suspect your problem could be at the writing end of the operation - rather than the reading end off the CD.

Try copying the files to a temp area on the disk (if you have room) and then renaming the old files out of the way and the restored ones into their correct positions.

If you come across a permission problem when you do that, you'll know exactly which file is the problem.

Cheers,
Tim.

Collapse -

Cannot Read Files From CD Backup...

by Gary Mintz In reply to Cannot Read Files From CD ...

Am unable to copy any files. Error says " Cannot read from source file or disk". Can see all files and folders though.

Collapse -

Cannot Read Files From CD Backup...

by Gary Mintz In reply to Cannot Read Files From CD ...

Point value changed by question poster.

Collapse -

Cannot Read Files From CD Backup...

by dmiles In reply to Cannot Read Files From CD ...

If not mistaken you will need to use the same CDR or CD-RW,that was used to make the cd to access the files,this process depends on the utility that was used to do the backup.
The customer CD cannot access the file due to the copying used by the cdspeed.

Collapse -

Cannot Read Files From CD Backup...

by Gary Mintz In reply to Cannot Read Files From CD ...

Followed your suggestion, the CD-Burner that was used to create disk also unable to open, move or copy files.

Collapse -

Cannot Read Files From CD Backup...

by tar12 In reply to Cannot Read Files From CD ...

Copy the files in question to a hard drive. Right click on the file name and go to properties.
Take off the read-only option that goes with transfering files from a CD - you should be good to go then.

Collapse -

Cannot Read Files From CD Backup...

by Gary Mintz In reply to Cannot Read Files From CD ...

Am unable to copy any files. Error says " Cannot read from source file or disk". Can see all files and folders though.

Collapse -

Cannot Read Files From CD Backup...

by isys In reply to Cannot Read Files From CD ...

From the sound of your reply to Tim, you have a FAT problem. Take the disk and wash it with cold water and dish soap. Also clean out your CD drive. Hopefully you just have something that is interfering with reading the FAT when copying.

Collapse -

Cannot Read Files From CD Backup...

by Gary Mintz In reply to Cannot Read Files From CD ...

I have tried using multiple CD-ROMS on several different machines with the same results. I am unable to copy any files. Error says " Cannot read from source file or disk". Can see all files and folders though.

Collapse -

Cannot Read Files From CD Backup...

by isys In reply to Cannot Read Files From CD ...

You don't mention the operating system. It might be that NT/Win2K permissions are preventing you from copying. Have you tried a Win 95/98 box that is not logged into the domain?

Back to Windows Forum
18 total posts (Page 1 of 2)   01 | 02   Next

Related Discussions

Related Forums