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cannot scan on networked printer ..

By shortstuff ·
HI people, I have a HP D145 All in one printer which is networked to our systems via a D-Link USB print server. It prints fine from all machines, however I cannot scan using the HP software supplied. All I get is a 'communication error between pc and printer'
Does anyone know of a way to cure this or is there a work around for my problem?
I've contacted HP who say the printers full features are only available with their print server ( 3 times the cost!) but I find that hard to believe as the network printing works fine.
If I installed there web admin software would that allow me to cure the problem?
many thanks ..

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by jklein In reply to cannot scan on networked ...

Does not sound unusual that the full functionality is only available with HP's print server. They may use propietary protocols to communicate between the printer and the desktop. The network printing is probably working by using generic drivers/protocols. Try connecting the printer directly to a desktop and then share out the printer from there. You should then be able to scan as well.

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