Cannot send email, but can receive - TechRepublic
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March 11, 2004 at 11:01 AM
ecd1211

Cannot send email, but can receive

by ecd1211 . Updated 14 years, 11 months ago

I’m having a problem with my ISP that has gone unresolved for nearly a week.

I can receive email fine and I can browse the web no problem, but I cannot send any email messages. I have one email address in Outlook Express and two in Outlook 2003. When I send mail, I get an error (error # 0x800CCC0E in Outlook Express and error # 0x80042109 in Outlook 2003). I’ve tried using the Pegasus and Mozilla mail clients, too, but also get errors.

I cannot telnet to port 25 on my ISP’s mail server. I’ve talked to their tech support several times and most recently the tech set up a machine in their lab to log on as me and he was able to send messages fine.

It appears there is something whacked on my machine, but I can’t figure out what it is. Any ideas on what might be preventing my machine from hitting port 25?

I have completely removed Norton AntiVirus and disabled ZoneAlarm Pro, so there is nothing else that might be interfering with my dialup connection. I’ve had this machine for over a year and this problem just came up suddenly last week…

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