cannot send external email to public folder - TechRepublic
Question
May 9, 2008 at 05:13 AM
markbagus

cannot send external email to public folder

by markbagus . Updated 18 years, 2 months ago

I have a public folder problem with a client running SBS 2003. I have recently taken over maintenance of the network – after they parted company with their previous chap.

We have a distrubution group SALES1 and one of its email addresses is SALES@

This group has, in its members, the public folder SALESEMAILS.

Basically we want all emails sent to sales@ to end up in this public folder. Not normally a problem !

The strange thing is when anyone sends an email to sales@ from their user account within the company, it will find its way to the public folder fine.

However, when anyone emails from outside the company to sales@, they get a returned message saying:

Delivery to the following recipients failed.

salesemails@

Other emails sent outside the company to people within the organisation find their way to the individuals exchange mailbox fine.

I guess there is a problem moving the email internally to the salesemails public folder ??

Hope someone can help me with any advice on this problem.

Thanks.

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