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Cannot set System Restore Pt in W-XP

By cyberdune ·
Client has relatively new Windows XP system. Usage is low - email mostly. Had problems with Norton's Live Update - finally resolved that using steps on Symantec site. Then, couldn't establish a System Restore point and system wouldn't allow me to install new application. Ran full Norton Antivirus scan - no viruses.
Any suggestions on where to go from here would be greatly appreciated.

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How to Turn on or Off System Restore

by Gerry.Lawrence In reply to Cannot set System Restore ...

To enable or disable System Restore, perform the following steps:

Start the System Control Panel applet. Select the System Restore tab. Clear the "Turn off System Restore on all drives" check box to enable System Restore, or select this check box to disable System Restore. Click OK. Also here:

To delete older restore points, but leave the system restore turned on: Right Click the Drive in question/Properties/Disk Cleanup/More Options/System Restore/Cleanup.

You can also click the Settings button to set a maximum amount of space that you want each drive to use for restore information. If the drive you select isn't the system drive, you can also disable System Restore on a per-drive basis. The maximum amount of space that you can use for restore information is 12 percent per drive.

An alternative to the usual method of enabling and disabling Windows XP's System Restore feature is to use the registry. To use this alternative, perform the following steps: Start the registry editor (regedit.exe).

Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore.
If a "DisableSR" value doesn't exist, go to the Edit menu, select New, DWORD value, and create the value.
Set the value to 1 to disable System Restore or 0 to enable System Restore.

Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sr to prevent the System Restore service from starting.

Double-click Start, and set the value to 4 to stop the service from starting or to 0 for normal startup. Close the registry editor.

System Restore Usage

System Restore Requirements:

System Restore is automatically installed and configured on Windows XP if your computer has at least 200MB of free disk space after Windows XP is installed.

Enabling System Restore:

Right click my computer icon, properties. System Restore Tab, Clear "Turn Off System Restore on all Drives".

Adjust System Restore Disk Usage

By default, System Restore is given 12% of your hard disk space when you install Windows XP. Change amount: Right click my computer icon, properties. System Restore Tab, Settings.

Creating Restore Points

Start/Programs/Accessories/System Tools/System Restore. In the System Restore window, click "Create a Restore Point button, next. In the window that appears, enter a description. The date and time is created automatically.

Running System Restore

If you can boot Windows:

Start/Programs/Accessories/System Tools/System Restore. Click the Restore My Computer to an earlier time, next.

If you cannot boot Windows:

Boot into safe mode. Click the System Restore link. Click the Restore My Computer to an earlier time, next.

Note: Current documents, files and e-mail are not affected during a restoration.

Undoing a Restoration

Reversing Restoration if you can boot your computer:

Start/Programs/Accessories/System Tools/System Restore. Click "Undo my last restoration", next. Click Ok to the
screen message after the reboot.

Reversing Restoration if you cannot boot your computer:

Boot into safe mode, follow the help screen and choose, "Undo my last restoration".

Note: If you have chosen the wrong restore date, follow the steps under, "Undoing a Restoration".

How and Where System Restore Points are saved:

Restore points are saved in under x:\system volume information\_restore{558C94FD-3C7F-4954-A02D-
26679E6D849E}. Each restore point's files are saved in a folder named RPXX where XX is a two digit number
corresponding to the restore point.

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Norton Sucks!!!

by pgm554 In reply to Cannot set System Restore ...

Sounds like you might have had the same problem as a couple of my customers.

Let me guess,you get unable to contact update server error xxxx.
So you went into the live update folder deleted the files in there and rebooted.
Uninstalled the live update 1.x and installed 2.x.
Rerun the live update and now things work.


The A** kicker is if you delete a Norton product with DRM ,you can't reinstall it because it has been activated too many times and you have to call.So uninstalling and reinstalling is not an easy option.

I HATE their cust service and since they bought PowerQuest,they screwed them up too!

NORTON SUCKS!(Hey and I'm a Symantec dealer)

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