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Canon BJC7000 printer problem
When printing, from either machine, the printer randomly crashes in the middle of a page (the print head spasmodically jiggles back and forth). If the print job is still active in the print monitor and can be cancelled the paper is ejected and a new job can be started. If the print job is complete but the printer has not completed printing it needs to be turned off and then on again.
If left it just sits there (subject to the head jiggling) with no error messages. Print monitor has and keeps the status as printing.
Seems to be more prone to crashing if I am printing from the W2K PC and try to multi task.
(The idea of off loading the print job to the win98 PC doesn't work, I presume because of the different drivers for the two OSs. It did when both PCs were win98.)
Reloading all drivers seems to cure the problem for a while. Up to date virus checks and spyware removal regularly done.
Connecting direct to the W2K PC gives the same problem.
Seems to be more prone when a more complex page is printing ( with colour), though it has happened with straight black text.
Can print 10 or more pages before crashing then next time half way through first page. Particularly frustrating when trying to print double sided.
Tried Canon support and was told to upgade drivers (already done).
Originally the W2K PC ran win98 and this gave no troubles - however, running print jobs directly from the 266MHz win98 PC now still crashes.
Have replaced cable with new one, no joy.
I don't know if I have a printer problem, or a driver/PC problem.
Are there any printer test programs out there?
Thanks in advance
Herb