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Canon i9100 problem

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4 replies

by sigmagraphics

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Dell Dimension 9200, loads of free memory. XP.
My printer was working perfectly. Never had a problem, then... ran out of paper, got the error message, but before I could reload paper we had a powercut. Switched everything off.
When printer was turned on again, the amber and green light keep flashing and I can't do anything with the printer. Switching it on or off, deleting and reloading all related files/drivers etc. does not help.
I went on line and followed instructions for a reset for Canon printers (i9100 not mentioned), holding down power and other button in a certain sequence to reset, it went exactly as planned but when I turned it off and then on as per instructions we were back to flashing lights.
This is relatively new printer that I can not afford to replace, besides I have a mountain of spare cartridges (sales promo price reduction).
Canon are absolutely no help at all and the last email told me I was out of time??????
Can anyone suggest something I might try, I am no geek but I know my way around the computer and can follow instructions.
Please can you help?

4 replies

by rob miners

but you could try this. Something may have got zapped with the surge. You mentioned out of time. Is that warranty? There should also be a battery inside the Printer. You could try removing that for an hour. Anyway try this first.

Replace the Ink tanks

For Printer Model: Canon i9100, i9950, S9000, i850, i860, i865,i550, i560, S400, S300, PIXMA iP3000:

1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.

by sigmagraphics

Couldn't find a battery. None is listed in the index.
Tried the power/reset button sequence to no avail.
Lights still flashing merrily.
Any other ideas?
Thanks for your time and trouble

by rob miners

An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take the appropriate action.

Two flashes: Out of paper or paper feed error

Reload the paper correctly and press the RESUME/CANCEL button.

Three flashes: Paper jam

If paper has jammed in the printer, clear the jam, reload the paper in the printer correctly and press the RESUME/CANCEL button.

See Paper Jams

Four flashes: Empty ink tank

If you press the RESUME/CANCEL button, it will continue printing with an empty ink tank. However, when printing is finished, replace the ink tank immediately. If you continue printing with an empty ink tank, it may cause damage to your printer.

Refer to your Quick Start Guide for instructions on how to replace an ink tank.

Six flashes: No print head installed

Install a print head.

Seven flashes: Defective print head

Remove and reinstall the print head.
Also, ensure that the protective tape has been removed. If reinstalling the print head does not resolve the problem, replace it with a new one. Contact the Customer Care Center.

Eight flashes: Waste ink tank almost full

The printer has a built-in waste ink tank for the ink used during print head cleaning. Eight flashes indicates that the waste ink tank is nearly full. Press the RESUME/CANCEL button to cancel the error so you can continue printing. Before the waste ink tank becomes completely full, contact the Customer Care Center to have the waste ink tank replaced.

Note
Canon recommends that you call for service as soon as this error occurs. Once the waste ink tank becomes completely full, printing will no longer be possible.

POWER lamp flashes alternate green and orange

Turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on.

If the problem remains, contact the Customer Care Center.

If it is eight flashes you are going to have to try and workout how to empty the waste tank.

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