canon pixma2522 isn't recognized

By amyholley01 ·
Tags: Windows
I recently got a Canon Pixma MG2522 which worked perfectly when I first got it. But the last time I tried to use it, my laptop said the USB device was not recognized. I downloaded the latest drivers from the Canon support center but they will not install correctly because my device can't be recognized. My laptop is up to date, as far as I l know. I have tried changing cords and connecting it to different USB ports but it is not working. PLEASE HELP. I NEED THIS PRINTER FOR MY SCHOOL WORK. I have windows 10 Version 1709 OS Build 16299.431

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