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  • #3990634

    Canon printer error message

    by docdrew42 ·

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    I have a Canon MX882 printer that has served me well. So far I’ve only had to replace the printhead. Lately it’s giving me this error message: The ink absorber is almost full. Press OK to continue printing. Contact the service center.
    I’ve been pressing OK and it’s continuing to print but for how long? I tried blotting the ink absorber, and got a lot of ink out, but it still gives me the error message. I’m worried that it will stop working, and the service center isn’t going to do anything about this. Any ideas?

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    • #3990647

      I own the MX870

      by rproffitt ·

      In reply to Canon printer error message

      Read https://www.fixya.com/support/t15203942-reset_ink_absorber_canon_mx882 on how to reset.

      I don’t advise having this repaired or even searching for the repair kit. Sop up ink as best you can and reset it.

      I’ll copy the steps above in case the site at link goes to the land of 404s.
      “Not easy for most people to replace or clean ink pads, but this will reset
      1) Close the print head cover, and turn off the printer. While pressing the Resume/Cancel button, press the Power button.

      (Do not release the buttons. The LED lights in green to indicate that a function is selectable.)

      2) While holding the Power button, release the Resume/Cancel button.

      (Do not release the Power button.)

      3) While holding the Power button, press the Resume/Cancel button 3 times, and then release the Power and Resume/Cancel buttons.

      (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.)

      During initialization, the LED blinks in green.

      4) When the LED stops blinking and lights in green, press the Resume/Cancel button 4 times (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.)

      After the function (menu) is selected, press the Power button. The LED lights in green, and the selected function is performed. (When the operation completes, the printer returns to the menu selection mode automatically.)

      Posted on Jul 06, 2008”

      • #3990655

        Reply To: Canon printer error message

        by docdrew42 ·

        In reply to I own the MX870

        My printer does not have a Resume/Cancel button. Am I supposed to use the Stop button instead? This sequence seems pretty complicated. When it mentions the LED lights which lights is it referring to — where are they located on the printer?

        • #3990657

          Stop is a cancel button.

          by rproffitt ·

          In reply to Reply To: Canon printer error message

          Canon makes these for use across the world so you may have to read the other replies at the link or if it’s too technical, do what you can then take it to a tech friend or shop.

        • #3990876

          Doesn’t work or make sense

          by docdrew42 ·

          In reply to Stop is a cancel button.

          Well, unfortunately, rproffitt’s advice does not work for my MX882. I was hoping someone who owns the same printer and experienced the same problem would respond to my situation. Not that many YouTube videos that deal with this either.

        • #3990879

          Try a Reddit forum.

          by rproffitt ·

          In reply to Doesn’t work or make sense

          Example: https://www.reddit.com/r/printers/

          But there are few MX882 specific discussions. The service tool is a bit hard to find and still requires you to do odd power up and button presses as above.

          Guess you’ll have to get it fixed by Canon.

    • #3994072

      Reply To: Canon printer error message

      by Willjoe24 ·

      In reply to Canon printer error message

      Canon printers produce error codes for one of several reasons: The settings for your printer might not be compatible with the document you’re trying to print. The loading bay for your paper might have become lodged with paper or you’re using the wrong type of paper.

      Regards,
      Will

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