Windows Forum

Ask something
Discussion Locked

Can't access properties

0 helpful
6 replies

by dave.raj

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Please help!!On one of the pc's at work, I cannot access print properties for any of the programs on Win98. Why is this happening and what can I do to solve this problem, I m thinking of reloading Win98 but is there any other way I can solve the problem without resorting to reloading Win98.
Thanks

6 replies

by bob 10

Re loading windows won't help. It will overlay on whatever is causing the problem. Is this a network pc or a single machine? If it's a stand alone pc try this first. Remove the printer and re install it, the sofware is probably the problem.Make sureyou have the driver disk before you start. To do this first goto device manager ( right click my computer) and properties. Next click device manager tab, find the printer and highlight it, then click remove. If it is a usb printer than installationis a little different from parallel. For usb,unplug the printer from the usb portand then Re-boot , once it has started again and ready, plug in the printer and Win will detect it and ask for the driver disk. If it's a parralel just re boot and run the add hardware wizard from the control panel, it will ask you for the driver disk. Please note that if you are not familiar with installations you may need help, I am an A+ certified technician, so it seems easy to me but i wouldn't want you to getmessed up on my account,,, hope this helps ----Bob

by bob 10

Whoops, Insted of add hardware, goto start\setting\printers and click add printer. The add hardware would work but this is faster for just adding a printer. If it were another device you would use add hardware.

by kafru

Are you getting an error message, or does it just not open. If you are getting an error message which says it has been disabled by your system administrator, you may have some policies in place.

This discussion is closed to new replies.