Windows Forum

Ask something
Discussion Locked

Can't add local printer

0 helpful
9 replies

by evileyejoe

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Here is what happens.... I start installing a local printer and go through all the steps but when I finally click Finish, I get the message that says "Printer driver was not installed. Operation could not be completed."

I've tried setting it up to print to file, lpt1, and an ip address. I am a net admin and I have all rights. I've check my pc rights and all seem in order.

Any ideas?

9 replies

by curlergirl

Well, Joe, maybe your scaring it off with your evil eye :-) (just kidding!!) Have you double checked to be sure that the printer drivers you're using are 2000-compatible? What type of printer is it and how is it actually connected to the PC? If Win2K can't actually detect the printer (i.e., it's not plug 'n play), this might be what's causing the problem - maybe the printer just isn't Win2K compatible, or maybe something (cables, incorrect IP address?) is causing the system not to "see" the printer. You need to be a member of the local administrator's group on the PC to add a local printer - is this the case? Hope this helps!

by evileyejoe

It doesn't matter what printer it is. so far this is the only computer that I have had the problem on and I have tried several. I am on the local admin group. The drivers are 2000 compatible.

thanks though

by cjordan

Hi. Is the printer spooler service set to automatic? You could see similiar error if it is has not been started or has stopped working. (refer to support.microsoft.com-Q article #158042). Also, I would check the event viewer to see if it provides additional info. as to why you may be having this issue. Good luck!

by evileyejoe

I can print to network printers and the spooler is running. There is nothing about it in the event viewer.

by admin

well here is another idea...make sure that under your machine rights on gpedit.msc, and the domain policiy that under user rights you do indeed have permission to install any drivers...let a lone printer drivers. The reason I say this is because ifthis policy has been set even if you are logged in as admin you may not have sufficent privilages to install the printer.

by evileyejoe

I do have permission to install drivers. I've in both places and it told me I do. I can install network printers.

by admin

make sure that your printer port is set to ecp+epp or bidirectional in the bios

This discussion is closed to new replies.