Autochk program not found – skipping autocheck
I downloaded and installed the new Computer Associates Internet Security Suite today. After the required restart, my system will not boot. I get the message above on a blue screen, then the system tries to boot, but goes back to the message on the blue screen, and stays in a never-ending loop. I have seen other posts about this problem, but can’t seem to find my solution among them. I tried to boot from a Windows XP CD, but when I choose the repair windows option, it asks me for the administrator password. I never set a password for this computer, and in the setup utility, it says “clear” for supervisor password. There isn’t one. When I just hit ENTER to indicate there is no password set, it tells me I have entered the wrong password.
I am running a Toshiba laptop, which has worked beautifully since 2004. Now I cannot get into Windows or DOS to do anything. I can’t replace the autochk.exe because I can’t get into the computer! I have only one partition (NTFS), so the partitioning responses don’t help me any.
For those who see the message above on the blue screen but your computer continues through the bootup process, I am glad for you, but mine does not. It just cycles back and forth, as I stated above.
I talked with Toshiba, who told me that without a recovery CD I could do nothing. If that is the case, I’ll have to buy another one, as I simply cannot find mine. Please tell me there’s another way to fix this!
I am typing this message on my desktop computer. I need to get onto my laptop!
HELP!
Shelley Saunders
