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Can't connect my printer server

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3 replies

by makbar

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Can't connect my printer server
Hi,

Our printer server was working properly, but suddenly, it stop working. We have two systems in
network plus the printer server conneced by router.We are using win2k professional operating system.We can't ping the printer server ip however we can see the printer server on network.Assume there is no hardware problem, what other settings we have to set?

Thanks!

3 replies

by gigelul

First of all you must have IP assigment in the same class like x.x.x.1,2,3 and subnet mask address 255.255.255.0. One computer is your Print Server and must have installed on it the driver for printer (this computer must be available always).
If these are OK check in events viewer what events are here when the problem occured.

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