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Can't connect through Router or Switch..

By cyberghost_1 ·
I am working on a 10 PC network for an Internet Cafe. The problem is I can only get on the Internet when connected directly to the Cable Modem, one PC at a time. All PC's are WinPX PRO.

Here is the Hardware: 4-Port NetGear Router, and 2 3Net L2 8-Port Switches.

512kbps Partial T1 Cable Modem with only 1 Port.

Network Setup: Cable Modem-->NetGear Router(WAN Port)

Router(LAN Port1)-->Desktop PC (acting as a Server to monitor online time of each of the 9 user PC's

Router(LAN Port2)-->(LAN Port 7or8)Switch#1

Router(LAN Port3)-->(LAN Port 7or8)Switch#2

4 user PC's-->Switch#1
5 user PC's-->Switch#2

The problem is that I can't get on the internet when connected to the router or the switches. The Server PC can access the Configs for the Router, and everything seems to be fine. The Indicator light on the Router for the Internet connection is Amber NOT Green...
I am getting an IP address, DNS, date and time, everything, receiving and sending packets, but no internet. Everything is set to be obtained automatically. I also can't get online when I eliminate the Router and connect using just the switches. Only when I connect directly to the Modem.
using the Command Prompt-->IPCONFIG
I get all the information, but I can't PING anyone...what is the problem?
ALSO: What is the recommended setup for connecting the Switches to the Router? Am I alright with the setup I mentioned? Should I connect the Server PC to one of the Switches or leave it connected to the Router?
If I can't figure this out, and decide to use just the Switches. What is the BEST setup for the connection?

Modem to Switch#1 (Which Port)

Switch#2-->Switch#2 (Which Ports to use)

I assume to stick with connecting 4 User PC's to Switch#1...adding the Server to Switch#1. Remaining 5 User PC's to Switch#2.

All advice is welcome ASAP, I need to finish up on Monday by 5PM, and I still have to hide all the cables :) !!!!!!

Thanks...

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by f-178765 In reply to Can't connect through Rou ...

I had the same problem as you when I bought my Netgear Router. Check to see what type of handshaking your ISP uses. I found out that Juno uses a proprietary hand shaking that is not supported by the particular Netgear Router that I bought.

All the configuration in the world won't help you if the hand shaking is not compatible.

In some cases, the staff that answer technical support questions for your router or switch will not be aware of what hand shaking protocols are supported.

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by cyberghost_1 In reply to

Thanks, the ISP Modem was configured for only ONE PC connected directly to the it. I got it...

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by cyberghost_1 In reply to

Thanks, the ISP Modem was configured for only ONE PC connected directly to the it. I got it...

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by willcomp In reply to Can't connect through Rou ...

Since router is not showing a connection, check router documentation and see if a crossover cable is required when connecting to WAN port.

What is model # of router?

Dalton

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by willcomp In reply to

See link below from Netgear web site. Good info there.

http://kbserver.netgear.com/kb_web_files/n101209.asp

Dalton

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by cyberghost_1 In reply to

The router was showing IP, DNS, etc... Just wasn't connecting to IE, same with the switches, turns out that the ISP had the Modem configured for only ONE PC at a time...??? Wouldn't let the modem talk to the Router or Switches. They sent a tech over to correct the problem...I did however, find usefull info on the sites you told me about. I made a Crossover Cable to connect the Router LAN Port 1 and 2 to the Switches' 8th port. help a lot...

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by cyberghost_1 In reply to

The router was showing IP, DNS, etc... Just wasn't connecting to IE, same with the switches, turns out that the ISP had the Modem configured for only ONE PC at a time...??? Wouldn't let the modem talk to the Router or Switches. They sent a tech over to correct the problem...I did however, find usefull info on the sites you told me about. I made a Crossover Cable to connect the Router LAN Port 1 and 2 to the Switches' 8th port. help a lot...

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by cyberghost_1 In reply to Can't connect through Rou ...

This question was closed by the author

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by cyberghost_1 In reply to Can't connect through Rou ...

This question was closed by the author

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