Hello, everyone. I have a Sony Vaio VGN-NR220e laptop (Windows Vista). After resetting my laptop to factory settings, I can connect to my router, but I can’t access the internet. All of my other devices can connect to the router and access the internet. I’ve tried the DNS flush cmd, Winsock reset, and ipv4 reset. My hard drive is said to be operating fine and is up to date in device manager. I’ve tried connecting the laptop to my phone’s mobile hotspot. Although it was able to connect, I was still unable to connect to the internet. The proxy setting in Internet Explorer is unchecked, and a reset in the internet options did not help. Any suggestions will be greatly appreciated. Thanks.