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Cant connect to server/browser on a dial

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I have a 2000 server running a financial package, that can be accessed by a web browser. It works fine for LAN people. When you dial into our LAN then try to connect to the server, it gives you the standard server can?t be found error message.

I can ping the server, and I can surf the net from the dial in. I just can?t connect to the server using the web browser.

We have other devices that can be managed by a web browser, and on the dial up I can connect to those too.

We type in theaddress as http://servername/directory from the LAN, and the financial package starts, from the dial in I get the error message. This is the same structure I use to connect to the switches in our network. It works fine for both types of connections to the switches.

Dial-ins our 2000 pro PCs, that connect through a Shiva unit. We are not using Active Directory.

Is there a problem with the LAN or the financial package?

Any help in corrected either one would be greatly appreciated.
Thanks
TM.

3 replies

by joseph moore

Are you running either DNS or WINS servers internally for name resolution? If so, then you need to set up the dial-in connections on the Win2kPro machines to use these same DNS and/or WINS addresses.
Basically, the dial-ups are not getting name resolution for http://servername. But, if you configure the dial-up connections to use the DNS or WINS servers that are active on your LAN, then you should be ok.
You have to go into the Properties of the dial-up connetion and look for the DNS and WINSserver settings. Manually set them there.

Dial-ups with a Shiva box don't let you configure a DNS or WINS addresses when they assign an IP address to clients. I wish the Shiva did (I run one of those at the office, but I am migrating to RRAS soon!).

hope this helps.

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