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Can't download internet web pages.

By glttech ·
Hi, friends... please accept a question from a newbie. I've tried my best, with no result.
** PC configuration **
Windows98 4.10.1998A // IE6 // Firefox 1.5 // Thunderbird 1.5
** Symptoms **
1.- When I try to open web pages with IE, process does stop just after (correct) name resolution. With Firefox I have full page opened sometime, but often I can succeed only little by little using "(page) update" control, whereas other times it tries for a while hence gives me info that the connection was interrupted.
2.- Thunderbird is working: I receive my mail and also can see web pages (e.g. those related to TechRep RSS)
3.- Downloading files within IE or Firefox is not possible. Using Leechget instead, I can see quite a low value of download rate (only 4-5KBs vs previous >80KBs) and download stopping after 20-30KB (I could reach full download pausing and re-activating it many times).
** Elements of analisys **
AD-Aware scan (safe mode) = 2 tracking coockies from bravenet (cleaned - no effect on my problem)
Spyboot S&amp (safe mode) = indows.ActiveDesktop:
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallpaper!=W=0(cleaned - no effect on my problem - IT REAPPEARS AFTER NEW OS START !!)
Kaspersky A/V= Real Time Mail Protection >> Error starting task
Bootlog.txt= Load vxd >> NDIS2SUP.vxd >> Failed
INITCOMPLETE >> SDVXD >> Failed
Dynamic vxd upload >> NAAPI.vxd >> Failed
ipconfig /all: Unable to read window-content (closing just after task completion)
IE helpers (ActiveX and BHO): noting changed vs previous (working) conditions.

Any advice would be much appreciated. Thanks in advance !

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by w2ktechman In reply to Can't download internet w ...

Sounds like a big problem. Maybe some settings were restricted that should not have been, or your system is suffering harshly.
Go into Internet Options in IE and check the add-ons that load. If you do not recognise them, try researching them a bit. It may be one of these. Add-Ons, even common ones have been known to hose browsers before.
Try running a repair on IE and Firefox. Or uninstall Firefox, reboot, and reinstall. If none of these help, my suggestion would be a rebuild.

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by glttech In reply to

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by Blackcurrant In reply to Can't download internet w ...

Hi

Have you tried disconnecting your modem, running msconfig (Start>Run) and disabling all the 'extras' that load when your machine boots?

Reboot and then run full system scans from Adaware, Spybot and your Kaspersky AV.

Have you considered purchasing a professional anti-spyware/adware solution?

Good luck

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by glttech In reply to

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by glttech In reply to Can't download internet w ...

Sorry being so late in my follow-up...
The computer is at my mother's house and I didn't have occasions to go there. At any rate, any attempt to solve the problem gave no results. Hence I reloaded the OS and all applications.
Thanks for your help, again.

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by glttech In reply to Can't download internet w ...

This question was closed by the author

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