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  • #2182463

    Can’t figure out what caused error

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    by jdelgado ·

    Howdy,

    Earlier we had a storm roll over and caused a power clicker, when the computer was loading again, it would begin to load Windows 2000 and then would quit and go to the blue screen which gave the error:

    STOP: 0x0000007B (x820916b0, 0xc0000032, 0x00000000, 0x00000000)
    Inaccessible Boot Device

    I typically thought that this meant I had to deal with a bad hard drive, but I went to Western Digitals Website and downloaded their HD utility and it came out clean with no errors. Does anyone have any suggestions on how I can fix this problem?

    Thanks

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    • #3183457

      Reply To: Can’t figure out what caused error

      by dmiles ·

      In reply to Can’t figure out what caused error

      When attempting to boot a Windows 2000 Professional system, a blue screen error “” occurs.

      Exact Error Message

      Details:
      Backup Exec Desktop Edition for Windows 2000 has been seen to cause an error if the product driver DRVMCDB.SYS file was removed or renamed. To prevent this error, the driver DRVMCDB.SYS must be replaced in its original location (“C:\WINNT\SYSTEM32\DRIVERS”). If the driver is not available, please contact VERITAS Technical Support.

      In FAT16 or FAT 32:
      Use a boot diskette to get to a DOS prompt and copy the driver DRVMCDB.SYS to the “C:\WINNT\SYSTEM32\DRIVERS” directory.

      In NTFS:
      The Windows 2000 Boot diskettes must be used. When prompted, choose Repair and Console. Copy the driver DRVMCDB.SYS to the “C:\WINNT\SYSTEM32\DRIVERS” directory.

    • #3183129

      Reply To: Can’t figure out what caused error

      by sgt_shultz ·

      In reply to Can’t figure out what caused error

      maybe the file system got hosed.
      if file system error hosed the hard disk controller driver you couldl maybe get chkdsk to fix it without replacing file.
      use Recovery Console to run chkdsk. see support.microsoft.com for great instructions. (hmmm, wonder if Windows CD Setup/repair existing installation would work for this? give you a chance to insert floppy with driver maybe)
      or
      how about this idea: move drive to computer with 2000 on it (so it’s is not the boot drive, see?) and run chkdsk on it. if you are lucky, it will find and fix the error and you’re done.

    • #3182756

      Reply To: Can’t figure out what caused error

      by ayuknotna ·

      In reply to Can’t figure out what caused error

      Hi,

      the link below will take you directly to the answer to your problem.

      http://support.microsoft.com/default.aspx?scid=kb;en-us;122926#toc

      goodluck

    • #3184548

      Reply To: Can’t figure out what caused error

      by jdelgado ·

      In reply to Can’t figure out what caused error

      This question was closed by the author

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