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Can't get blank doc screen in Office 97

By cbacon ·
One of my clients is using windows 95 and Office 97. Their daughter created a term paper with a bibliography. Now whenever they try to create a new document the bibliography pops up. It has been deleted several times. They have to delete it before starting any new documents. Any ideas of how to correct this?

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Can't get blank doc screen in Office 97

by Sheryl V In reply to Can't get blank doc scree ...

Sounds like she managed to save it into the normal.dot template. You'll probably want to replace normal.dot with one from a pc that you know is okay or from the office 97 cd. WHen you replace it, the default margins & everything will be back at the factory defaults, but at least they'll stop seeing that bibliography!

Hope this helps!

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Can't get blank doc screen in Office 97

by cbacon In reply to Can't get blank doc scree ...

The question was auto-closed by TechRepublic

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Can't get blank doc screen in Office 97

by Cedric King In reply to Can't get blank doc scree ...

The default normal.dot file would definitely be the reason as it is the default template. You can try to reinstall Office 97 if you can't manage to find a copy of normal.dot anywhere.

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Can't get blank doc screen in Office 97

by cbacon In reply to Can't get blank doc scree ...

The question was auto-closed by TechRepublic

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Can't get blank doc screen in Office 97

by mbarker734 In reply to Can't get blank doc scree ...

After they delete the document.

Click File>Save As

When the popup opens:

Click the down arrow in the Save as type:

Locate Document Template (*.dot)

Click it.

For the name of the document type:

Normal

What ever format the blank document has will now be their normal.dot file and used as default when openning a new document.

Hope this helps,

Mark

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Can't get blank doc screen in Office 97

by mbarker734 In reply to Can't get blank doc scree ...

And if you do want to use the replace the file method you should be able to locate the file in:

C:\Program Files\MSOFFICE\Templates

Good luck,

Mark

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Can't get blank doc screen in Office 97

by cbacon In reply to Can't get blank doc scree ...

The question was auto-closed by TechRepublic

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Can't get blank doc screen in Office 97

by pVp In reply to Can't get blank doc scree ...

If all else fails, you can just delete normal.dot -- it will be recreated the next time you use Word.

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Can't get blank doc screen in Office 97

by cbacon In reply to Can't get blank doc scree ...

The question was auto-closed by TechRepublic

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Can't get blank doc screen in Office 97

by cbacon In reply to Can't get blank doc scree ...

This question was auto closed due to inactivity

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