General discussion
July 13, 2006 at 07:39 PM
qb4006

Can’t install shared printer from 2003 Server

by qb4006 . Updated 20 years ago

I have 2 new Canon IR5570 printers installed and shared on 2 different Win 2003 Servers. These printers work OK from the server itself but I have XP SP2 PC’s that can’t install these printers from either server. When I try to install the printer on a XP workstation I get an error that states the server doesn’t have the correct driver installed. I double checked the driver and downloaded the latest drivers from Canon’s website with no success. The workstations can’t install the shared Canon printer. I have a lot of HP printers on the network that install OK but the Canon won’t work on the workstations. If I manually install the drivers after getting the message it works OK. I was hoping to not settle on this becasue I have several users I want to setup on these printers

Any ideas folks? – The drivers on the server are definetly correct. They are good for 2003, 2000 and XP

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