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Can't install some software packages

By Brian Kemp ·
I am running into a situation where even logged into my local Windows 2000 Pro machine as the Administrator, I can not install some software packages (ArcServe Manager and Visio 2000 Enterprise are the 2 that I am having the most problems with)

The install for the ArcServe Manager comes back and says that the Admin has set policies to prevent this install.

The Visio install states that it needs to update some windows components which it seems to do, then asks me to restart. After restarting and trying to run the install again, it tells me that I need to update the same windows components again.

The problems seem to have started after SP3 for Windows 2000 was installed as both of these apps worked fine with SP2.

Any assistance would be appreciated.

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Can't install some software packages

by d.walker5 In reply to Can't install some softwa ...

Download msicuu.exe (windows install cleanup) from the Microsoft web site. Use it to uninstall your problem programs, then reinstall.

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Can't install some software packages

by cul8rm8e In reply to Can't install some softwa ...

It sounds like a security policy in force iether locally or domain assigned, try logging on as local ADMIN right click my computer and click properties,hardware tab and then driver signing and check to make sure WARN has been selected and make thisa system default.
next step is to open local security policy,expand local policys and under user rights assignment you may not have permission under load und unload drivers. local ADMIN by defult has rights to do this but you will see in there if theres a domain wide policy preventing you from installing drivers

if this still gives you problems then there will be a domain wide policy in force blocking any install of unsigned driver and or if logged onto the domain your user account doesnthave permission to install drivers then you need a domain admin to give you rights to install drivers.

good luck!

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