General discussion

Locked

Can't Log into E-mail using Outlook

By Rabbit_Runner ·
- Using Exchange 5.5 on an NT 4 system.
- Local network, all on a single subnet
- Network is composit of Novell and NT
- Primary protocol is IPX for Novell login and drive mapping
- Clients are using Outlook 2000 on Win98 SE systems.
Problem 1: Several users are not able to open outlook, at all. While other users have no problems and can receive and send e-mail.
Problem 2: I can ping the exchange server from any workstation. But I CANNOT ping the name of the exchange server 'EXCHANGE'.We are not using WINS on our network but have a DNS server setup for internal as well as external usage.

Steps tried:
1. remove and re-install Outlook 2000
2. Removed network protocols and re-installed
3. Removed DNS settings and added lmhostswith needed ip to name resolution.

After doing any or all of these steps, from the problem systems, I cannot ping the name EXCHANGE. From the work stations that can use e-mail, I can ping EXCHANGE.

What I would like do try, is to change the binding order so that TCP/IP is at the top. But currently IPX is at the top. I am not certain how to modify this.

Are there any other steps that may need to be tried?

This conversation is currently closed to new comments.

6 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

Can't Log into E-mail using Outlook

by William J Sosville In reply to Can't Log into E-mail usi ...

go to network properties and under the bindings tab choose "All Protocols" from the "Show bindings for" menu then select the protocol and choose move up or move down.

Collapse -

Can't Log into E-mail using Outlook

by Rabbit_Runner In reply to Can't Log into E-mail usi ...

Your answer was relating to Win NT. My question was in changing the binding order on the individual Win98 SE computers. Additional info would be appreciated.

Collapse -

Can't Log into E-mail using Outlook

by Rabbit_Runner In reply to Can't Log into E-mail usi ...

Your answer was relating to NT. I was inquirying about changing the binding order on the Win98 SE systems.

Collapse -

Can't Log into E-mail using Outlook

by tony.colgrove In reply to Can't Log into E-mail usi ...

You either want an entry in your DNS for EXCHANGE or a HOSTS file with IP address and the name of the exchange server. Outlook will use DNS first if DNS is configured in the network protocols.
Also Outlook has its own binding order, it does not use the machines binding order for communication with the Server. By default IP is first in this binding order. For more information about the Outlook binding register setting check the KB article:Q163576

http://support.microsoft.com/support/kb/articles/Q163/5/76.ASP

Collapse -

Can't Log into E-mail using Outlook

by Rabbit_Runner In reply to Can't Log into E-mail usi ...

Poster rated this answer

Collapse -

Can't Log into E-mail using Outlook

by Rabbit_Runner In reply to Can't Log into E-mail usi ...

This question was closed by the author

Back to Software Forum
6 total posts (Page 1 of 1)  

Related Discussions

Related Forums