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Can't modify permission of address book

By suhjeng ·
Server: MS Exchange 5.5
Sp: Sp4
OS: NT 4.0 SP5

After I created a new Address book view under a address book container and modified the permission, I can't change the permission of the container anymore.

Whenever I wish to modify the permission, I hit a message even thought I login as exchange service account, stated::" You do not have the permissions required to complete the operation.
Microsoft Exchange Directory ID no: DS_E_INSUFFICIENT_ACCESS_RIGHTS"

I'am not sure if the problem related to articles Q262773: Permisions Tab Should Not Display Inherited Permissions and Q248398: Restricting Permission to Address Book Views found in Technet.

If yes, this problem should be fixed in SP4 which my server has been installed with it.

In the permission tab of the address book view container property, the inherited permissions are displayed with Exchange service having service account permission. Should the inherited permissions be displayed? How to I confirm whether inheritance is turned off?

I've tried to enable the Heuristics bit in raw mode of MS Exch. server administrator, but I hit the same message, seems like I have insufficient access rights!

Anyone can advise?

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Can't modify permission of address book

by Dynamo2003 In reply to Can't modify permission o ...

This is an administrative related permission and nothing to do with service pack.

Remember that Exchange administration has its own hierarchy. The organisation, site and server level administration. Unfortunately the permission does not get filtered through automatically bearing mind that in Exchange you have account only administrators, site management only administrators and server only etc.

All you have to do is to give yourself or obtain server level permission to carry out the task. This can be done from within Exchange admin tools. Try the Exchange Books online help for more on administrative permission in Exchange.

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