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Can't open an excel attachment

By Techie2000 ·
One of my colleagues can't open an excel attachment from outlook 98. It's only excell and it says that the file can't be found. I tried to reinstall excel but that didn't help. Any suggestions?

Thanks

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by jdmercha In reply to Can't open an excel attac ...

Make sure the file associations are correct.

Can you open the attachment if you save it to the copmuter first? Do you have to open Excel forst or can you double-click on the document?

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by Techie2000 In reply to Can't open an excel attac ...

Yes. If I saved the file first it'll open the document.

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by manmohan74 In reply to Can't open an excel attac ...

1. Check if you can open the attachment.
2. Check if your friend pc has older version of excel (say MS office 98 or 2000) and the attachment is from MS 0ffice 2003.
3. Outlook 98 required plug-ins must have got deleted. go to www.microsoft.com and try to download the latest plug-ins.

Hope this helps

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