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Can't open attachment in Outlook 2003

By pchlp ·
I installed Outlook 2003 and I cannot open an attachment. Does anyone know to enble this?

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by ctrservices In reply to Can't open attachment in ...

I assume you have tried the usual two methods. Double-right clicking on the attachment or right-clicking the attachment and choosing Open.

The following link from MS gives you the steps to edit the Registry in order to correct this problem (back up the Registry first for safety Start--Run--type regedit--OK--File--Export--choose a file name and place to save the file--click Save):

http://support.microsoft.com/?id=829982

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by pchlp In reply to

There has to be an easier way


1. Quit Outlook if it is running.
2. Click Start, and then click Run.
3. In the Open box, type regedit, and then click OK.
4. Verify that the following registry key for your version of Outlook exists. If it does, go to step 5.

Microsoft Outlook 2000:

HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Security

Microsoft Outlook 2002:

HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Security

Microsoft Office Outlook 2003:


HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security
If the registry key does not exist, create it. To create the registry key, locate and then click the following registry key:
HKEY_CURRENT_USER\Software\Microsoft
a. Click the Edit menu, click New, and then click Key.
b. Type Office, and then press ENTER.
c. Click the Edit menu, click New, and then click Key.
d. Type 11.0, and then press ENTER.

Note This is the correct name if you are using Outlook 2003. If you are using Outlook 2000 or Outlook 2002, you will have to type "9.0" or "10.0", respectively.
e. Click the Edit menu, click New, and then click Key.
f. Type Outlook, and then press ENTER.
g. Click the Edit menu, click New, and then click Key.
h. Type Security, and then press ENTER.

5. Click the Edit menu, click New, and then click String Value.
6. Type the following name for the new value:
Level1Remove
7. Press ENTER.
8. Right-click the new string value name, and then click Modify.
9. Type the file name extension of the file type that you want to open in Outlook. For example:
.exe
To specify multiple file types, use the following format:
.exe;.com
10. Click OK.
11. Quit Registry Editor.
12. Restart your computer.

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by ctrservices In reply to Can't open attachment in ...

If you find an easier way short of paying someone to do it, let me know.

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by pchlp In reply to

First off, I did mention it was Outlook 2003 and 2nd, when the comsumer pays such exorbitant prices for a redundant software, why should it be setup that you have to do all this to open a attachment.
Know wonder Ford will be laying off 30,000 people in February.

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by pchlp In reply to

First off, I did mention it was Outlook 2003 and 2nd, when the comsumer pays such exorbitant prices for a redundant software, why should it be setup that you have to do all this to open a attachment.
Know wonder Ford will be laying off 30,000 people in February.

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by Andrew06 In reply to Can't open attachment in ...

Open up Outlook, go to Tools and then select Options.

Select the SECURITY Tab and then make sure that the box next to "Do not allow attachments to be saved or opened that could potentially be a virus" is UNTICKED.

Then re-open Outlook and try and open it up.

Hope that helped.

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RE:Can't open attachment in Outlook 2003

by laura.green In reply to Can't open attachment in ...

We have this issue everytime we set up a new pc/user. Simply click and drag a copy of said document to your desktop. Then right-click, go to Properties and change the program to Excel. Then you should be able to open it from Outlook with no hassles, as well as future excel docs.

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by nate.adrian In reply to RE:Can't open attachment ...

I have seen this issue a few times now, and removing Google desktop fixes the problem.

I do not recall what version of Google desktop was installed, so this might be fixed wth a newer version, but it is worth a try.

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by anthonyr In reply to

Removing Google Desktop solved the problem of not being able to open any attachments in outlook 2003 for me. Thank you

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Outlook OLK issue

by lmshatraw In reply to Can't open attachment in ...

http://support.microsoft.com/kb/817878
Attachments remain in the Outlook Secure Temporary File folder when you exit Outlook 2003 or Outlook 2007

Issue:
Attachments in Outlook email can be names the same as previous attachments (i.e. attachment files with the same name each time an email is received)

If you open an attachment, then close the email and forget to close the attachment FIRST, it is left open in the hidden folder.

Subsequent emails with the same filename for the attachment will cause this message to display:
"Can't create file: xxxx.xxx. Right-click the folder you want to create the file in....."


TO CHANGE THE SETTING SO THE ATTACHMENTS DON?T STORE IN A HIDDEN FOLDER (I.E. OLKxxx)

STEP 1
Create a new folder C:\Outlook

STEP 2
Run REGEDIT
START | RUN | REGEDIT
Locate the folder HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security

STEP 3
Change the value of the key to C:\Outlook as shown below.
Double click ?OutlookSecureTempFolder? name to allow editing of the value
Then change it to C:\Outlook
Close REGEDIT

Microsoft Article
Attachments remain in the Outlook Secure Temporary File folder when you exit Outlook 2003
.
Article ID : 817878

SYMPTOMS
Consider the following scenario. You exit Microsoft Office Outlook 2003 while e-mail attachments are open that are from e-mail messages that are in a secure Outlook folder. Alternatively, Outlook unexpectedly closes.

In this scenario, the attachments remain in the "Outlook Secure Temporary File" folder. This occurs even if you close the attachments after you exit Outlook.

Additionally, if you open the attachment to the e-mail message from the Preview pane, you do not receive a prompt to save changes when you exit Outlook.

CAUSE
This problem occurs because Outlook 2003 cannot remove the temporary file or dispose of the secure temporary folder while the attachments are open.

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION
When you open file attachments that are considered safe, Outlook 2003 places these attachments in a subdirectory under the your Temporary Internet Files directory as an extra precaution. When Outlook 2003 first tries to use a temporary file, it examines the registry to determine whether the following value exists:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security

Value Name: OutlookSecureTempFolder
Data Type: REG_SZ

If the value exists, and if the value contains a valid path, Outlook 2003 uses that location for its temporary files. If the registry value does not exist, or it points to an invalid location, Outlook 2003 creates a new subdirectory under your Temporary Internet Files directory, and places the temporary file in the new subdirectory. The name of the new subdirectory is unknown, is randomly generated, and takes on the following form:
C:\Documents and Settings\username\Local Settings\Temporary Internet Files\OLKxxx
In this example, username is the user name that is used by the person who is currently logged on to the computer. xxx is a randomly generated sequence of letters and numbers.


REFERENCED to Microsoft ARTICLE 817878 as shown below for details
Attachments remain in the Outlook Secure Temporary File folder when you exit Outlook 2003 or Outlook 2007
View products that this article applies to.
Article ID : 817878
Last Review : April 11, 2008
Revision : 4.1
SYMPTOMS
You exit Microsoft Office Outlook 2003 or Microsoft Office Outlook 2007 while e-mail attachments are open. These attachments are from e-mail messages that are in a secure Outlook folder. Alternatively, Outlook unexpectedly closes.

When this occurs, the attachments remain in the "Outlook Secure Temporary File" folder. This occurs even if you close the attachments after you exit Outlook.

Additionally, if you open the attachment to the e-mail message from the Preview pane, you do not receive a prompt to save changes when you exit Outlook.
Back to the top
CAUSE
This problem occurs because Outlook 2003 and Outlook 2007 cannot remove the temporary file or dispose of the secure temporary folder while the attachments are open.
Back to the top
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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