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Can't open virus software

By seansmith ·
When I open Symantec AntiVirus it flashes on the screen and never opens. I'm using win XP Service pack 2. I also reinstall the software I still get the same thing. What is causing this.

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by BFilmFan In reply to Can't open virus software

Check that the Windows Firewall isn't preventing it from functioning.

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by wlbowers In reply to Can't open virus software

There are virus that can get on your computer that will terminate any instance of the antivirus trying to run.

Put the drive on a second computer that has a good antivirus that is up to date on its definations and set to monitor and stop everything.Then scan it.

Lee

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