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Can't print thru print server

By browns ·
Intermittently cannot print to a printer on the print server from a workstation. In our network several Win98 users can not print to our Windows NT print server. The printer becomes 'offline'
and you cannot even 'add' the same printer because it says that the computer name was not found. It is almost like our print server looses connection or either our users loose connection to that server. I reboot the server and sometimes this fixes it temporarily. I am hoping to get ideas to try to get this resolved.
Thank you,
Susan

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Can't print thru print server

by freeklj In reply to Can't print thru print se ...

Hello Susan;
1)Is the printer physically connected to the server or does it have Niccard.
2)Did this just started, has this always worked?
3)Check for updated drivers for your printer and nics
Hope this helps

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Can't print thru print server

by browns In reply to Can't print thru print se ...

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Can't print thru print server

by jlewis1069 In reply to Can't print thru print se ...

Susan,

Make sure that the printer that you are using is installed with print drivers that is for the NT OS.

JOhn

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Can't print thru print server

by browns In reply to Can't print thru print se ...

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Can't print thru print server

by browns In reply to Can't print thru print se ...

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