Can't receive email on MS Outlook, please help!!

By onatah ·
Set up new account on my MS Outlook, can send email but not receive. There are no error messages it just acts as if it isn't there. When I check my account the emails are there. My other RR account is working fine & I have checked that the settings for my pop server are the same, I just can't figure it out.

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Call your ISP.....

by ThumbsUp2 In reply to Can't receive email on MS ...

They can help you double check your settings. You mentioned your "other RR account". It's very possible that you've simply added an alias for your main account and can't retrieve emails using the alias. Every ISP's settings are different and there's no way we can tell you exactly what is wrong through this forum.

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