Desktop·25,180 discussions

Can’t Recognize ANY Media

Locked

This one has me stumped…unless it’s a virus (which is what I suspect). Compaq Presario PII 300, Intel chipset mobo, Phoenix BIOS 4.0 Rel 6.0B. I just upgraded this system to Win98SE (up from Win95) about two months ago after reviving it from a virus (client’s son is a mad downloader of all types of files) and “all of a sudden” it can’t boot. Memory check goes fine but when it starts looking for system files I get a “Non-system disk error” message. I tried a floppy startup disk but got the same message.

I reset the boot sequence in the BIOS to C,A, CD-ROM but still no luck. I’m at a loss as to how to further isolate the problem, and have prepped the client for the possibility of replacing the mobo & hard drive. Any ideas? Mucho thanks..

Topic

Can’t Recognize ANY Media

In reply to Can’t Recognize ANY Media

It seems, that problem in the boot sequence. Message “Non-system disk or disk error” produced by boot record. So, if you try boot up from “good” floppy startup disk, PC should start. Try switch boot sequence in the BIOS to A,C. If booting from floppy still doesn`t work, try another system floppy. In additin, while bootstrap in progress check that PC boots from floppy.

With best regards,
Vlad.

Can’t Recognize ANY Media

In reply to Can’t Recognize ANY Media

Thanks, but I tried switching the boot sequence already and even tho the floppy access light lit up I still got the same error message.

Can’t Recognize ANY Media

In reply to Can’t Recognize ANY Media

Go to F10 setup and set all cmos settings to factory default. Let cmos redefine hard disk & other media. This may help.

Can’t Recognize ANY Media

In reply to Can’t Recognize ANY Media

Can’t Recognize ANY Media

In reply to Can’t Recognize ANY Media

If setting the CMOS to factory default does not work try this, remove the cmos battery and unplug the power to the motherboard for at least 1 hour. This will completely clear the CMOS out (ATX motherboards still recieve power from the power supply when they are off and just pulling the battery will not work.).

Can’t Recognize ANY Media

In reply to Can’t Recognize ANY Media

Can’t Recognize ANY Media

In reply to Can’t Recognize ANY Media

Some alternatives you can try:-

1) Since the system is Win98, why don’t you try booting from CD-ROM?

2) Get a new hard disk or any spare hard disk (make sure you have a backup since there is a possibility that your client’s harddisk might behit with a virus) which is known to be working with Windows in it, boot up from there. If you can boot from there, then attach your client’s hard disk as slave.

3) It may seemed stupid, but did you try to test on other system whether are you able to boot up using your floppy startup disk? No harm trying to create another one and test it again.

Can’t Recognize ANY Media

In reply to Can’t Recognize ANY Media

Trouble is, I couldn’t get it to recognize ANY MBR, on CD, HDD or floppy. I already intend to try to hook up the HDD as a slave once I have a virus-protected new HDD.

Can’t Recognize ANY Media

In reply to Can’t Recognize ANY Media

Reads like the virus got to the boot.ini and system.ini files and the system is refereing to the system boot disk to recreate the setup files.
you may have to consider going back in and reinstalling the operating system from scratch and running anti-virus to clear up the hard drive.
You can run FDISK and reinstall the operating system and not have to replace the mobo & hdd.Good Luck

Can’t Recognize ANY Media

In reply to Can’t Recognize ANY Media

I tried 2 known good Windows boot disks (virus-checked) and an anti-virus emergency boot disk from McAfee, to no avail. I know we can reformat the HDD once I can get a MBR recognized. Thanks for the confirmation, though.

Can’t Recognize ANY Media

In reply to Can’t Recognize ANY Media

Sounds like a virus got into the boot sector of your hard drive. Most probably the “Monkey virus.” I got the same experience on my Compaq Armada running Windows 98. One day, all of a sudden, it won’t boot. I immediately ran Norton Antivirus from floppy. It detected and eradicated the said virus.

Can’t Recognize ANY Media

In reply to Can’t Recognize ANY Media

Tried it with the McAfee emergency boot disk (client had McAfee installed already) but still got the non-system disk error. Thanks for the suggestion, though.

Can’t Recognize ANY Media

In reply to Can’t Recognize ANY Media

Try another system disk (it may have the virus as well), or even try a system disk from a previos dos/win version. THen look at the partition using fdisk and see if it has a wierd name. Maybe you can try another win98 system disk and do a fdisk /mbrto revive the backup. Or boot from an anti-virus boot disk and scan/clean…

Can’t Recognize ANY Media

In reply to Can’t Recognize ANY Media

See comments above. Thank you!

Can’t Recognize ANY Media

In reply to Can’t Recognize ANY Media

To maggyver,
“I just upgraded this system to Win98SE (up from Win95) about two months ago after reviving it from a virus (client’s son is a mad downloader of all types of files) and “all of a sudden” it can’t boot.”

That statement alone is more than an answer to your inquiry. Being an A+ then MCP, i must had encountered this problem probably more than 60 times in 4 years and there is only one solution but to give the command format MBR , in other words, a fresh re-start. A Non-system Disk error means than the nothing can be read from the Master Boot Record. The data would still be there but I dont think they will go for “highly priced data recovery experts” just to recover data of internet junks or pirated games which is the number one source of viruses.
I learned this the very hard way from my own son and the second time, 2 years ago, my entire home network went down (2 NT servers, 1 workstation, 2 Win98, 1 Novell 4.11, and 1 Mac) with 45 gigs of data. LUCKY ME HUH.

So for your client, use yo

Can’t Recognize ANY Media

In reply to Can’t Recognize ANY Media

If I can get the CMOS reset this will work, but if I can’t get any media to recognize, I’m going to have a hard time doing any formatting. Thank you!

[Author]

Replies