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Can't send Internet e-mail using OWA

By bradq ·
I have Outlook Web Access set up on our network. We have a static IP address from our ISP. We don't host our own website but can still access the default webpage on our IIS server by typing in the static IP address in an IE browser window. Everything is working fine with the OWA except for one thing. When trying to send internet e-mail with it, the messages just get returned saying:

Your message did not reach some or all of the intended recipients.

Subject: test
Sent: 11/13/2000 1:34 PM

The following recipient(s) could not be reached:

'ken@home.com' on 11/13/2000 1:34 PM
The recipient name is not recognized
MSEXCH:MSExchangeMTA:HASNT3:HASNT1

Do you know how to fix this problem? Our ISP is still hosting our e-mail so our Exchange Server doesn't have any DNS entries or MX records and all that stuff. Is there a way around doing that so we can just use the Exchange Server for OWA?

Brad

p.s. We have MS Proxy Server 2.0 on the server connecting to the internet if that makes any difference.

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Can't send Internet e-mail using OWA

by JerryM MCSE+I / A+ In reply to Can't send Internet e-mai ...

Hi Brad,
you can still use exchange/owa to send email. from what you have indicated the problem isn't an owa issue but an exchange issue. make sure inetid and dns filters are added to the proxy server to allow the exchange server to do lookups, it appears that this is working because you are getting a message that the recipient isn't recognized...this means that the message likely reached the destination server and the destination server rejected the message because a user with that username doesn't exist.. make sure that the exchange internet mail service is configured to use dns to send mail and that the mail addresses are valid addresses...in the example above it looks like that is the issue...
thank you for your post!..jer

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Can't send Internet e-mail using OWA

by bradq In reply to Can't send Internet e-mai ...

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Can't send Internet e-mail using OWA

by bradq In reply to Can't send Internet e-mai ...

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