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Can't Send Intranet and SMTP e-mail

By cirrus99 ·
Having trouble sending Intranet and SMTP mail -(in OUTLOOK 9 at the same time- the internal e-mail will come back as:

-System Administrator - Undeliverable
-The originator does not have permission to
submit message
-MSEXCH:MSExchangeIS:GOWMAC:GMSR1

Have try going into Outlook under tool,services, deliverty tab and change the order of the information services - still have the same problemm

Thank you for your assistance.

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Can't Send Intranet and SMTP e-mail

by mdp716 In reply to Can't Send Intranet and S ...

The problem appears not to be with your configuration of Outlook as you are getting an error message from an Exchange Server. Go to the Exchange server and check the IMS settings under the Delivery Restrictions for a place to start with this issue.

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Can't Send Intranet and SMTP e-mail

by cirrus99 In reply to Can't Send Intranet and S ...

Thank you very much for your help

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Can't Send Intranet and SMTP e-mail

by alciur22 In reply to Can't Send Intranet and S ...

I would suggest checking your pop3 server configuration, your smtp server configurations along with the accounts and paswords in outlook internet mail setup. When you add your Exchange server and mailbox name in the exchange server setup, make surethe Check Name works, meaning the user name should be underlined if the account is setuo in the exchange server itself.

AL

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Can't Send Intranet and SMTP e-mail

by cirrus99 In reply to Can't Send Intranet and S ...

Thank you very much for your help

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Can't Send Intranet and SMTP e-mail

by cirrus99 In reply to Can't Send Intranet and S ...

Only the Internal e-mail gets bounced back.
Not everyone in the company is experiencing this problem-

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Can't Send Intranet and SMTP e-mail

by mdp716 In reply to Can't Send Intranet and S ...

Sorry, I misread the original post. OK, this error message that you get is being generated by the Information Store so that is one place to start looking.

You also mention that not everyone is experiencing the problem. Are the same people experiencing the same problem ALL the time or is it intermittent? Can one person send to some of the people internally but not others or are the same people always unable to send to anyone internally?

Are all the clients configured exactly the same asExchange Clients?

Is this problem one that just developed after a period of time of things working correctly or has it never worked for these people?

Basically, there is clearly something different between those that can and those that cannot send internet e-mail - identifying what that difference is will be a key to solving this issue.

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Can't Send Intranet and SMTP e-mail

by mdp716 In reply to Can't Send Intranet and S ...

P.S. This question is also better served in the E-Mail Technical Q&A and not the NT Q&A.

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Can't Send Intranet and SMTP e-mail

by mdp716 In reply to Can't Send Intranet and S ...

Correction: The last para. of my post of 05:20PM should read:

Basically, there is clearly something different between those that can and those that cannot send INTERNAL e-mail - identifying what that difference is will be a key to solving this issue.

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Can't Send Intranet and SMTP e-mail

by cirrus99 In reply to Can't Send Intranet and S ...

Thank you again

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Can't Send Intranet and SMTP e-mail

by cirrus99 In reply to Can't Send Intranet and S ...

Everyone can sent internal e-mail without a problem- Problem arises when these few people
want to sent external and CC: internal e-mail
or vice versa - the internal e-mail gets bounced back. Thank you

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