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Can't shutdown by "Start->Shutdown"

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I am using Windows XP Professional and with no service pack.
Recently, I cannot shutdown Windows by choosing "Start->Shutdown". It doesn't give me any response. I must choose "Start->Logoff->Switch user" and then click "Shutdown" which is in the login screen.
How can I solve this problem?

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by alexsolberg

Greetings,

Look you need to upgrade your XP so that you at least get Servicepack 1. If not your computer will in a short time crash, tha's for sure!!!

Go to http://windowsupdate.microsoft.com/ and update it there. For sure after all the stuff you have to there your PC will be perfect after.

Good Luck!!!

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