Can`t shutdown from START button

Try holding the button down for 10 - 20 seconds and see if the laptop shuts down.

Which version of Windows?

Can you identify a software installation, driver update, or Windows Update that happened just before the problem started?

If you are running Windows 9X/Me, I would start by re-installing Windows.
Just be sure to choose custom, and make sure to install Windows to the C:\Windows folder.

If you are running NT, W2K, or XP, then you need to run the recovery console, and see if you can repair missing files or registry settings.

Chas

make sure you have administrative rights to your local machine. you can add your domain account to your local users and groups and set that account as administrator of the local machine.

Is this a windows 98 OS? If it is 98, create the following Windows 98 shutdown patch

You must create a shortcut to the Rundll file on your windows 98 machine. To create the shortcut & shutdown patch follow the directions below.

1. right click on an open area of your desk top.
2. point to NEW and then select shortcutin the dialog box that opens up type C:\WINDOWS\RUNDLL.EXE USER.EXE,EXITWINDOWS and then press ENTER
3. Type a name in the box, I suggest WINDOWS SHUTDOWN
4. Press ENTER or Finsih.
5. Now when you get ready to shut off your machine, double click the icon (windows shutdown) on your desktop and it will automatically shutdown for you, without going through the Start button.

It`s in Windows 2000 OS.

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