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Cant Shutdown Windows Me

By rosierain ·
When I use Ctrl/Alt/Del and shutdown all runnig programs except Explorer & Systray my computer stalls and gets stuck in shutdown. I end up with a black screen with a square cursor blinking in the upper left corner ?
Here are the programs that I turn off = Nsched32-Atiptaxx-Lvcoms-Navapw32-Nprotect
Does anyone know which one of these could be causing the problem. I know I could try a process of elimination to find out! Its more fun seeing if someelse knows the answer :} Thank You

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Cant Shutdown Windows Me

by c1959j In reply to Cant Shutdown Windows Me

By looking at your question, it looks like you have Norton Antivirus loaded and the behavior your describing can occur if you are using Symantec Norton AntiVirus with the Auto-Protect feature enabled. Microsoft has an article posted Q187324 - Shutdown Problems When Auto Protect is Enabled in Norton Antivirus. They do offer a couple of workarounds -

Disable the Norton AntiVirus Auto-Protect feature or obtain the latest LiveUpdate for Norton AntiVirus (Symevnt.exe) from the Symantec Web site.

Furthermore Microsoft has confirmed that this behavior is not caused by a problem in Windows 98 or Windows Me, but may be caused by design changes in Windows 98 or Windows Me.

Hope this answers or question.

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Cant Shutdown Windows Me

by rosierain In reply to Cant Shutdown Windows Me

Thank You for your imformative answer to my ? . I followed your suggestions , and you where correct that it was the Norton , Iam not sure if it is the Auto-Protect feature or the Norton Protected Recycle Bin. So I disabled both ! The Norton Utilities is great , however if you have Windows Me , one needs to educate themselves on a couple of conflicts it has with Norton Utilities ! I know the Unerase Wizard saved my butt a couple of times. Thanks Again

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Cant Shutdown Windows Me

by rosierain In reply to Cant Shutdown Windows Me

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