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Poster rated this answer. the computer is running Windows XP sp2 and Palm was installed before the computer was upgraded to sp2 but has worked fine since sp2 was installed. It is looking for the msi package which I can't find anywhere on the computer. I tried doing an install to the new user profile which is in the administrator group when Palm didn't work after copying the profile from the users local account when he was joined to Active Directory. I tried doing an uninstall but it won't do it because it can't find the msi package and it won't let me reinstall because it says it can't uninstall the older version even though the version I am trying to install is the same version. At this point I figure I will have to delete entries in the registry but since I already tried deleting all entrys that Palm and it still won't let me install Palm that there has to be some entrys that I am missing in the Registry that also have to be deleted.

Poster rated this answer. As I can log onto the old local account and still use Palm and I can do or run any other application in the new user profile that is part of Active Directory I don't see how this could be the problem. All programs are installed on the local computer and there is only one user logged onto that computer and I also made that part of the administrator group before I tried doing anything with Palm.