I was asked to upgrade this Compaq Presario 5000 Pent. III 733mhz,20GB HDD with 11GB free, with 512 MB RAM from ME to XP. They purchased an XP upgrade and once XP begins gathering system information the PC stalls. With sever sessions with tech support the suggested doing a complete format and install of XP. But XP found some incompatable hardware possibly. So I’ve decided against doing a format and complete install. Next I decided to just update ME with Critical updates but again the system stalls. Then I tried to upgrade from IE 5.5 to 6.0 and again system fails to update. Can someone please help? I can download files all day on this machine until I need to download a file that pertains to Microsoft such as their critical updates or the IE. Then it stalls. No indications of any errors just that if I let it sit long enough a window will popup saying “unable to perform present task at this time” or something to that effect. No I haven’t monitored any system logs.