Cant update Windows update

I have been trying to run windows update for a few days now, and on one win98 system, it will not work. It finds 8 critical updates, and says it had a problem with drivers updates, from there, I can not continue the update process.

Now, this system is always up to date with Norton, so I do not suspect a virus at this time, but I have no idea what to do. Just as a note, I can not also acess hotmail from this system either. Any ideas?