I am using Vista Home Premium Service Pack 3 and Office 2007 Enterprise Edition. I have a 1.83 ghz Toshiba Qosmio PC with 4 MG of memory.
Every time I try to open a help file in Office 2007 it says “Verifying the searchtransition.htm from MS.Outlook.12.1033”.
Then it opens a window in my Firefox browser that says: “Searching Office Online for:” Undefined. Then it gives me a link to show me offline help from my computer. I click on that and it says:
File not found
Firefox can’t find the file at /C:/Users/ELIZAB~1/AppData/Local/Temp/Temporary Internet Files/Content.IE5/I4QON6KX/gooffline.
* Check the file name for capitalization or other typing errors.
* Check to see if the file was moved, renamed or deleted.
This happens every time I try to use a help file in Office 2007. I never had this problem in Office 2003.
Any help you can give would be greatly appreciated!
Thanks!
Elizabeth
