Posting on behalf of my daughter. When trying to transfer jpg and video files from (sandisk)sd to a computer the photo thumbnails show up perfectly but the video clips look like a blank thumbnail. She can however view the clips from her camera (Panasonic Lumix) Her experience has been that any attempt to back up, transfer or copy to disc, permanently sends these files (memories) to some unknown place in oblivion, after which they can’t even be viewed on the camera…..gone forever?
Any help/suggestions would be greatly appreciated.
