I have been in the IT field within the legal industry for 7 years. During that time, I have flip-flopped from training to helpdesk and, as a result have had a difficult time advancing in my career. I have recently changed to another company which isquite willing to invest in my career and help me advance, but I have no idea where to begin. All of my IT skills are from hands-on experience, and have no idea where to start as far as certification, or areas of expertise. Perhaps someone who has been in a similar situation might be able to offer some tips. I enjoy doing support, but would really like to expand my skills set to become more marketable and perhaps move into a management role one day.
