Career advice

By mnelson40 ·
Hello. Here is my situation. I am the Systems Administrator (SA) for my current employer. I have my degree in CIS, A+, Net+, and am an MCP. I am currently studying to obtain my Security +. My plans are to also obtain my CCNA and complete my Microsoft certifications (reading the most recent article that would probably be the MCTS or MCITP). This is what I would like career advice on, my role here is mainly as a Help Desk tech. My company has a contract with the Air Force and to fulfill that we are required to connect to the network of one of their bases. Since I am not an SA for that base I have zero access to any of the network resources that I'm guessing a SA would have (the various servers and other networking equipment). There are no servers at my office here. We do have a Cisco ASA device that we use to connect to the bases network but the AF will only allow me to view the Dashboard app for the device. I cannot make any configuration changes to it. My users also use a proprietary app to do part of their job so they are able to connect to the Citrix servers at my corporate office. If there are issues I do not have the ability connect to those servers and address them. I have to submit a ticket to the IT folks at corporate to have them fixed. I have asked what I need to do to get that access if possible and I don't get a response. I am concerned that if I ever had to look for another job that I would not be able to get anything because of what I cannot do right now. I've looked at similar jobs for SA's and I do not have any of the experience that most are looking for. I am trying to be loyal to the company I am with because they did give me a chance but at what point do I need to consider my growth and marketability? Thank you for any advice offered.

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Experience is the key

by technsand In reply to Career advice

Get some however you can. If you don't feel that you have the needed skills to get a new job, look for training opportunities with your current employer. On a lot of those contracts the companies will train you as long as you agrees to repay the cost if you leave before a year. They may even have tuition assistance programs for certain skills like security. You can also setup a lab at home and develop your skills that way. Platforms are relative cheap and lots of vendors have 60-90 evaluation software you can download for free. You can take classes at a local community college. You can even do computer support at local charities.

The point is there are lots of ways to get where you want to go. You just need to take the first step.

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