Getting error message whenever I install or reinstall either a CD or CDR/W in an HP machine. Error message is “Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)” Have tried uninstalling the drive, tried moving its location on the cable (from master to slave), tried reinstalling drivers (copied from network location), moved from secondary to primary IDE (as slave) – all resulting in the same error message. What do I need to change in the registry to make the drive work??
