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CD controller yellow mark

By Hanns ·
Under Windows 2000 my Plug and Play CD and CD-RW worked fine. I do not know what I did, but now they are recognized and installed, but with yellow exclamation mark. I did uninstall and reboot with autodetect several times. I cannot access them and they are not shown in explorer. Troubleshooting says Error code 19, a possible registry problem.
I am lost, can anyone help?

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by p.j.hutchison In reply to CD controller yellow mark

What burner software do you have installed?

Have you tried removing the filters from Registry?

See
http://support.microsoft.com/default.aspx?scid=kb;en-us;894487
http://support.microsoft.com/default.aspx?scid=kb;en-us;315378

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by Hanns In reply to

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by willcomp In reply to CD controller yellow mark

Check this question. Same problem.

http://techrepublic.com.com/5208-11184-0.html?forumID=48&threadID=176457

Dalton

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by Hanns In reply to

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by dmiles In reply to CD controller yellow mark

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT or Windows 2000, you should also update your Emergency Repair Disk (ERD).

To resolve this behavior, follow these steps: 1. Start Registry Editor (Regedt32.exe).
2. Locate the UpperFilters value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

3. On the Edit menu, click Delete , and then click OK .

4. Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

5. On the Edit menu, click Delete , and then click OK .

6. Quit Registry Editor. NOTE : After you remove the Upperfilters value and the Lowerfilters value, if you notice lost functionality in a particular program, such as CD recording software, you may need to reinstall that software. If the problem recurs, consult with the software vendor for assistance.

7. : After you remove the Restart your computer.

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by Hanns In reply to

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by ewingdweller In reply to CD controller yellow mark

Wow! I just went through the same problem. Everything worked well until a few days after I installed a Sony DL DVD burner with Nero software. Was able to burn two music CDs for my Mother-in-law's audio pleasure and two days later both installed 'CD' units disappeared from "My Computer". I wound up reinstalling WinXP and a whole s#|+ load of stuff, lots of redos of updates, et., etc., etc. (I'm gonna get an external HD to back up C:\!!!)

Maybe the suggested resolution would have saved me a LOT of pain! Hope it works for you!!

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by Hanns In reply to CD controller yellow mark

Thanks to all you wonderful folks out there helping solve problems!
All answers were used, but this was not sufficient. After soft uninstall of CD devices and registry surgery I shut down, then physically disconected the data cable to the CD reader. New boot without CD device. Again shut down and reconnecting the data cable to the CD reader. New boot with self-install by Windows, NOW IT IS OK !

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by Hanns In reply to CD controller yellow mark

Problem solved - see answer 5
Thank you all!

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by Hanns In reply to CD controller yellow mark

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