CD/DVD burner won't burn CDs but does burn DVDs

By foxden vixen ·
My brother-in-law states that his CD/DVD burner stopped burning CDs but will still burn DVDs. How do I go about troubleshooting this problem? I would like to help him out but need to know where to start. Thanks.

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All Answers

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If possible could you get the make and model of the CD/DVD.

by Peconet Tietokoneet In reply to CD/DVD burner won't burn ...

You might need to update the firmware of the device.

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Try booting from

by Jacky Howe In reply to CD/DVD burner won't burn ...

a bootable CD. If it doesn't work then the laser for the CD has stopped working or needs cleaning. Clean the Optical drive with a lens cleaner. Replace the Optical unit.

A bootable CD would be XP.

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DVD Burners have 2 different LED's in them to read the different media

by OH Smeg Moderator In reply to CD/DVD burner won't burn ...

So if the unit has stopped being able to burn CD's the LED that produces the Laser beams to burn CD's has lost intensity and while it may still be able to read a CD it no longer is producing enough light to burn a CD though it may work perfectly OK with DVD Media the drive needs replacing.

This generally happens because the user leaves a Disc's in the drive all of the time and this eventually causes the LED to loose intensity and no longer work for that Media Type.

If you need a Disc in the drive for long periods you should load a Virtual Drive and run whatever requires the Disc int he Optical Drive from the HDD. This will improve performance and not reduce the life of the Optical Drive.

You could of course suggest trying different Media as it is always possible that the disc's not working have been incorrectly stored and are not usable on any CD Burner. It's also possible that this CD Burner doesn't work with this type of Disc as well.


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by Michael Jay In reply to CD/DVD burner won't burn ...

pretty dang simple, as others have said clean the drive, no joy, did not think so, reseat the drive, no joy, reinstall burning software, no joy. Check warranty, out of warranty not good, in warranty get the manufacturer to give you a new one, otherwise, buy a new drive, problem solved.

Hope I was not too silly.

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I paid

by Jacky Howe In reply to PDS

$425 for my first HP CD Burner with a $25 cash back. Nowdays you can pick up a DVD Burner for less than $50.

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CD drives and CD/DVD burners are

by Michael Jay In reply to I paid

indeed very inexpensive now, as you point out that has not always been true.

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When an Optical drive displays those symptoms

by Jacky Howe In reply to CD drives and CD/DVD burn ...

I run through the basic tests, and if the Optical drive fails the tests, I replace it.

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Kinda interesting

by Michael Jay In reply to When an Optical drive dis ...

as I have seen each of the possibilities, reads cd's but not dvd's, reads dvd's but not cd's writes cd's but not dvd's, writes dvd's but not cd's.

In each case, replace the drive, the damn thing is done.

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They arn't something that I

by Jacky Howe In reply to Kinda interesting

spend too much time on these days. Yep, it's cheap enough to replace them.

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Kinda like Keyboards and mouses

by Michael Jay In reply to They arn't something that ...

Just chuck the suckers out the window and get a new one.

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