cd/dvd drive not recogizing discs cd or dvd anymore ??

By darrenweafer ·
hey all i need help , im not very good at computers and seem to have a problem with my dvd/cd drive .. i have a hp pavillion dv2000
and when i put a cd/dvd it doesnt recognize it on the my computer setting ??

i tried to restoe it to an earlier date and that worked , but its not working anymore ? i havent been on the internet with it in months so i dont think its a virus ..

can anybody please help me ?

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Open Device Manager and look to see if there are any problems Listed

by OH Smeg Moderator In reply to cd/dvd drive not recogizi ...

Look to see if there are any Yellow marks beside the devices at all. It is possible that things may have been corrupted.

To get to Device Manager Left Click on Start and in menu Right Click on My Computer scroll down the list and Left Click on Proprieties, In the next window to open Left Click on the Hardware Tab and when that opens Left Click on Device Manager.

If there is anything there post back with the error and we'll go from there.


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