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CD/DVD Drive not working

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4 replies

by mlcolson

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Device Manager says the device is working properly however when I put a disc (audio, data, movie, anything) in the drive it will not read it. If I attempt to write to a disc all the files say they are ready to be written to a CD but when I put a blank CD in the drive it says there is no CD in the drive? Any suggestions? I have uninstalled and reinstalled the driver for the device.

4 replies

by jamesmondtan

Did you remove or uninstall any software recently?
Install the software back. Cause some software may remove certain file( which is require to read by cd/dvd drive )
Hope it help.

by clendanielc

What kind of CD/DVD Drive is it? Try the following Microsoft Tip http://support.microsoft.com/kb/316529/

or

If the drive is working but missing in My Computer then try this if your have Windows XP

[Start] [Run] [Regedit]
Registry Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
Key Name: {4D36E965-E325-11CE-BFC1-08002BE10318}
Value Data: [Delete All Value Data from UpperFilters and LowerFilters]
Note: Do not delete the Key or the Multi-String Values. Delete only the data values.
Exit Registry and Reboot

I hope this helps!

by jagdpanzer

did it ever work, if so when? start with the system log & app log at that time. also try the device in another PC and see if it works.

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