cd/dvd drive

By Shahid4u44 ·
cd/dvd drive is not showing in my computer...when i checked in device manager its showing "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"...what i do now..?

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Well as this is some form of Windows

by OH Smeg Moderator In reply to cd/dvd drive

You can repair the installation by looking the in the Help Files for your OS and following the directions there.

Or you can try opening the Run Box and typing in SFC /r and have your Windows Install Disc handy.

What you need to do is make sure that the drive actually works by sticking a Boot Disc into it and starting the system. If the Drive reads the Boot Disc it's OK but if it doesn't it's failed. You may need to alter the Boot Order in the BIOS to Optical Drive first before the HDD.


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