Question

Locked

CD/DVDs NOT recognized as writable on 2 computers

By rstacy1 ·
his driving me NUTS!

I have had a PC since 1981 and do hardware

and software consulting in my retired

years; BUT, I cannot solve my own problem!

It all started when I built a new computer

and loaded XP-Pro on both the new computer

and the old one (Dell Dimension 8100, a

clean install on a reformatted Hard Drive.

Computer is now my file server.)

Since then,I cannot get EITHER system to

recognize the TWO (2) CD/DVDs installed in

each system.

I have UNINSTALLED anything that writes to

a DVD/cd EXCEPT Windows Media Center.
I have removed ALL "Apple Related"

software.

I have tried changing Registry entries to

indicate that the drive can write; gotten

rid of the upper and lower filters, etc.,

etc., etc.

In fact, I have tried evry different fix I

can find on the Web and on all the Tech

sites I belong to (e.g., Tech Republic,

ExpertsXchange, etc.).

I have NO CLUE where to go from here!

HELP! HELP! HELP! HELP! HELP! HELP!

HELP! HELP!

Thanks in advance
Bob


System I Description (Dell Dimension 8100 -

8 yrs old):
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
OS: Windows XP Professional Service

Pack 3
(build

2600.xpsp_sp3_gdr.080814-1236 ; Service

Pack 3) --- ALL UPDATES INSTALLED
CPU: Intel P4 1.6Ghz
MEM: 768Mb Samsung RDRAM 800
HD 1 X WD (80Gb) PATA
1 X WD (180Gb) PATA
ABOUT 60% FREE Disk Space
DV DVD RW +/- - Dell
DVD RW +/- - Sony
VI NVidi GEForce FX 5200
SN Santa Cruz - Turtle Beach
Generic Floppy

System II Description (DIY - 6 mo old):
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
CASE: Thermaltake Armor Series VA8000BWS
OS: Windows XP Professional Service

Pack 3
(build

2600.xpsp_sp3_gdr.080814-1236 ; Service

Pack 3) --- ALL UPDATES INSTALLED
MB: Gigabyte 965P-DQ6 BIOS:

Award F13A 08/25/2008 (most current)
CPU: Intel Core2 Duo (6600-2.40GHZ w/

64kb/4mb)
MEM: 2 X Corsair DOMINATOR 2048mb
HD 2 X WESTERN DIGITAL RAPTOR

WD740GD-00FLA1
(74.35gb) SATA SMART

Status: Healthy
2 X SEAGATE BARRACUDA

ST3320620AS
(320.07gb) SATA SMART

Status: Healthy
TOTAL: 788.80gb Usable / 613.51gb

Free Space
DV DVD RW +/- DS ? Sony DW-G120A

ATAPI
DVD RW +/- ? Iomega Super

Drive ATAPI
(NEC ND-1300A OEM?)
VI Saphire RADEON X800 GTO +, Tweaked to

X850
SN On Motherboard Board Sound
Generic Memory Card Reader
Generic Floppy

=====================================
HIJACK THIS LOG:

Logfile of Trend Micro HijackThis v2.0.0

(BETA)
Scan saved at 3:45:14 PM, on 1/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec

Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program

Files\Symantec\LiveUpdate\AluSchedulerSvc.e

xe
C:\Program Files\Linksys\Bluetooth

Utility\bin\btwdins.exe
C:\Program

Files\FolderSize\FolderSizeSvc.exe
C:\Program Files\Google\Common\Google

Updater\GoogleUpdaterService.exe
C:\Program Files\PC Magazine Utilities\HD

HeartBeat 2\HBSrvApp.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft

Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\oodag.exe
C:\Program Files\CyberPower PowerPanel

Personal Edition\ppped.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Uniblue\WinBackup

2.0\wbscheds.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\System32\dmadmin.exe
C:\Program Files\OO

Software\DiskImage\oodiag.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec

Shared\ccSvcHst.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\oodtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Desktop

Maestro\deskmech.exe
C:\PROGRA~1\EVIDEN~1\ee.exe
C:\Program Files\ATI

Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Documents and Settings\BOB\Local

Settings\Application

Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Linksys\Bluetooth

Utility\BTTray.exe
C:\Program Files\SetPoint\SetPoint.exe
C:\Program Files\Vidalia

Bundle\Privoxy\privoxy.exe
C:\PROGRA~1\Linksys\BLUETO~2\BTSTAC~1.EXE
C:\Program Files\Common

Files\Logitech\khalshared\KHALMNPR.EXE
C:\Program Files\ATI

Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program

Files\HijackThis\HiJackThis_v2.exe

R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=6915

7
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=5489

6
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=5489

6
R0 - HKLM\Software\Microsoft\Internet

Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=6915

7
R0 - HKCU\Software\Microsoft\Internet

Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet

Explorer\Main,Local Page =
O1 - Hosts: 102.54.94.97 rhino.acme.com #

source server
O1 - Hosts: 38.25.63.10 x.acme.com # x

client host
O2 - BHO: Adobe PDF Reader Link Helper -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dl

l
O2 - BHO: Spybot-S&amp IE Protection -

{53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO -

{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -

C:\Program Files\Common Files\Symantec

Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention -

{6D53EC84-6AAE-4787-AEEE-F4628F01010C} -

C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dl

l
O2 - BHO: SSVHelper Class -

{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -

C:\Program

Files\Java\jre1.6.0_05\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar -

{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -

C:\Program Files\Common Files\Symantec

Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 - Toolbar: &Google Toolbar -

{2318C2B1-4965-11d4-9B18-009027A5CD4F} -

C:\Program Files\Google\Google

Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Logitech Hardware

Abstraction Layer] "C:\Program Files\Common

Files\Logitech\khalshared\KHALMNPR.EXE"
O4 - HKLM\..\Run: [ccApp] "C:\Program

Files\Common Files\Symantec

Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program

Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run:

[BluetoothAuthenticationAgent] rundll32.exe

bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [OODefragTray]

C:\WINDOWS\system32\oodtray.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program

Files\ATI

Technologies\ATI.ACE\Core-Static\CLIStart.e

xe" MSRun
O4 - HKLM\..\Run: [QuickTime Task]

"C:\Program Files\QuickTime\QTTask.exe"

-atboottime
O4 - HKCU\..\Run: [ctfmon.exe]

C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DesktopMaestro]

C:\Program Files\Desktop

Maestro\deskmech.exe /H
O4 - HKCU\..\Run: [Evidence Eliminator]

C:\PROGRA~1\EVIDEN~1\ee.exe /m
O4 - HKCU\..\Run: [Google Update]

"C:\Documents and Settings\BOB\Local

Settings\Application

Data\Google\Update\GoogleUpdate.exe" /c
O4 -

HKUS\S-1-5-21-823518204-2000478354-72534554

3-1008\..\Run: [ctfmon.exe]

C:\WINDOWS\system32\ctfmon.exe (User

'ALTERNATIVE')
O4 -

HKUS\S-1-5-21-823518204-2000478354-72534554

3-1008\..\Run: [swg] C:\Program

Files\Google\GoogleToolbarNotifier\GoogleTo

olbarNotifier.exe (User 'ALTERNATIVE')
O4 -

HKUS\S-1-5-21-823518204-2000478354-72534554

3-500\..\Run: [ctfmon.exe]

C:\WINDOWS\system32\ctfmon.exe (User

'Administrator')
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: SetPoint.lnk = ?
O4 - Global Startup: XXX Privoxy.lnk =

C:\Program Files\Vidalia

Bundle\Privoxy\privoxy.exe
O8 - Extra context menu item: &Clean Traces

- C:\Program Files\DAP\Privacy

Package\dapcleanerie.htm
O8 - Extra context menu item: &Download

with &DAP - C:\Program

Files\DAP\dapextie.htm
O8 - Extra context menu item: Download &all

with DAP - C:\Program

Files\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to

Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.E

XE/3000
O8 - Extra context menu item: Open with

ScanSoft PDF Converter 4.0 -

res://C:\Program Files\PDF Converter

4\cnvres_eng.dll /100
O8 - Extra context menu item: Send To

&Bluetooth - C:\Program

Files\Linksys\Bluetooth

Utility\btsendto_ie_ctx.htm
O9 - Extra button: Research -

{92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 -

{CCA281CA-C863-46ef-9331-5C8D4460577F} -

C:\Program Files\Linksys\Bluetooth

Utility\btsendto_ie.htm
O9 - Extra 'Tools' menuitem:

@btrez.dll,-4017 -

{CCA281CA-C863-46ef-9331-5C8D4460577F} -

C:\Program Files\Linksys\Bluetooth

Utility\btsendto_ie.htm
O9 - Extra button: (no name) -

{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot -

Search & Destroy Configuration -

{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) -

{e2e2dd38-d088-4134-82b7-f2ba38496583} -

%windir%\Network Diagnostic\xpnetdiag.exe

(file missing)
O9 - Extra 'Tools' menuitem:

@xpsp3res.dll,-20001 -

{e2e2dd38-d088-4134-82b7-f2ba38496583} -

%windir%\Network Diagnostic\xpnetdiag.exe

(file missing)
O9 - Extra button: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows

Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF:

{0D6709DD-4ED8-40CA-B459-2757AEEF7BEE}

(Dldrv2 Control) -

http://download.gigabyte.com.tw/object/Dldr

v.ocx
O16 - DPF:

{193C772A-87BE-4B19-A7BB-445B226FE9A1}

(ewidoOnlineScan Control) -

http://downloads.ewido.net/ewidoOnlineScan.

cab
O16 - DPF:

{238F6F83-B8B4-11CF-8771-00A024541EE3}

(Citrix ICA Client) -

http://a516.g.akamai.net/f/516/25175/7d/run

aware.download.akamai.com/25175/citrix/wfic

at-no-eula.cab
O16 - DPF:

{5D86DDB5-BDF9-441B-9E9E-D4730F4EE499}

(BDSCANONLINE Control) -

http://download.bitdefender.com/resources/s

can8/oscan8.cab
O16 - DPF:

{6E32070A-766D-4EE6-879C-DC1FA91D2FC3}

(MUWebControl Class) -

http://update.microsoft.com/microsoftupdate

/v6/V5Controls/en/x86/client/muweb_site.cab

?1173879855125
O16 - DPF:

{A364AF35-0CDF-41E8-8F3B-E0E55E15EBA1} -

http://www.programchecker.com/dll/nixon.cab
O16 - DPF:

{A90A5822-F108-45AD-8482-9BC8B12DD539}

(Crucial cpcScan) -

http://www.crucial.com/controls/cpcScanner.

cab
O16 - DPF:

{BB21F850-63F4-4EC9-BF9D-565BD30C9AE9}

(a-squared Scanner) -

http://ax.emsisoft.com/asquared.cab
O16 - DPF:

{EF791A6B-FC12-4C68-99EF-FB9E207A39E6}

(McFreeScan Class) -

http://download.mcafee.com/molbin/iss-loc/m

cfscan/2,2,0,5233/mcfscan.cab
O16 - DPF:

{FFB3A759-98B1-446F-BDA9-909C6EB18CC7}

(PCPitstop Exam) -

http://utilities.pcpitstop.com/Optimize2/pc

pitstop2.dll
O17 -

HKLM\System\CCS\Services\Tcpip\..\{A2950DA9

-8235-42CB-B781-A223D766E8E3}: NameServer =

208.67.222.222,208.67.220.220
O22 - SharedTaskScheduler: Browseui

preloader -

{438755C2-A8BA-11D1-B96B-00A0C90312E1} -

C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component

Categories cache daemon -

{8C7461EF-2B13-11d2-BE35-3078302C2030} -

C:\WINDOWS\system32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI

Technologies Inc. -

C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner -

C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate

Scheduler - Symantec Corporation -

C:\Program

Files\Symantec\LiveUpdate\AluSchedulerSvc.e

xe
O23 - Service: Bluetooth Service (btwdins)

- Broadcom Corporation. - C:\Program

Files\Linksys\Bluetooth

Utility\bin\btwdins.exe
O23 - Service: Symantec Event Manager

(ccEvtMgr) - Symantec Corporation -

C:\Program Files\Common Files\Symantec

Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager

(ccSetMgr) - Symantec Corporation -

C:\Program Files\Common Files\Symantec

Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect

service (CLTNetCnService) - Symantec

Corporation - C:\Program Files\Common

Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) -

Symantec Corporation - C:\Program

Files\Common Files\Symantec

Shared\VAScanner\comHost.exe
O23 - Service: Folder Size (FolderSize) -

Brio - C:\Program

Files\FolderSize\FolderSizeSvc.exe
O23 - Service: Google Updater Service

(gusvc) - Google - C:\Program

Files\Google\Common\Google

Updater\GoogleUpdaterService.exe
O23 - Service: HBService - Ziff Davis

Media, Inc - C:\Program Files\PC Magazine

Utilities\HD HeartBeat 2\HBSrvApp.exe
O23 - Service: InstallDriver Table Manager

(IDriverT) - Macrovision Corporation -

C:\Program Files\Common

Files\InstallShield\Driver\1050\Intel

32\IDriverT.exe
O23 - Service: Imapi Helper - Alex Feinman

- C:\Program Files\ISO

Recorder\ImapiHelper.exe
O23 - Service: Iomega App Services - Iomega

Corporation -

C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: LiveUpdate - Symantec

Corporation - C:\Program

Files\Symantec\LiveUpdate\LuComServer_3_4.E

XE
O23 - Service: LiveUpdate Notice - Symantec

Corporation - C:\Program Files\Common

Files\Symantec Shared\ccSvcHst.exe
O23 - Service: O&O Defrag - O&O Software

GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: O&O DiskImage - Unknown

owner - C:\Program Files\OO

Software\DiskImage\oodiag.exe
O23 - Service: PowerPanel Personal Edition

Service (ppped) - Unknown owner -

C:\Program Files\CyberPower PowerPanel

Personal Edition\ppped.exe
O23 - Service: SiSoftware Database Agent

Service (SandraDataSrv) - SiSoftware -

C:\Program Files\Sandra Lite

XI.SP3\Win32\RpcDataSrv.exe
O23 - Service: SiSoftware Sandra Agent

Service (SandraTheSrv) - SiSoftware -

C:\Program Files\Sandra Lite

XI.SP3\RpcSandraSrv.exe
O23 - Service: PC Tools Auxiliary Service

(sdAuxService) - PC Tools - C:\Program

Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service

(sdCoreService) - PC Tools - C:\Program

Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Core LC - Unknown

owner -

C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlc

svc.exe
O23 - Service: Symantec RemoteAssist -

Unknown owner - C:\Program Files\Common

Files\Symantec Shared\Support

Controls\ssrc.exe (file missing)
O23 - Service: TuneUp Drive Defrag Service

(TuneUp.Defrag) - TuneUp Software GmbH -

C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: WinBackup Scheduler

(WinBackupScheduler) - Unknown owner -

C:\Program Files\Uniblue\WinBackup

2.0\wbscheds.exe

--
End of file - 12389 bytes

This conversation is currently closed to new comments.

5 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Answers

Collapse -

Look here

by The Scummy One In reply to CD/DVDs NOT recognized as ...

So, have you looked at which was master/slave? are they IDE based, SCSI based, or SATA based?
Are they compatible with each other?
Have you tried with only 1?
Did you install the drivers for the drives, or use the built in detected drivers? Depending on the type of drive, the drivers may reside in a SW program such as Sonic.
I have had several drives that would not be recognized as a writer until I installed the application that came with either the drive or the computer. After it was installed and setup, it worked fine.
Windows can only create cd's, not DVD's without 3rd party apps, do you have any DVD burning SW?

Collapse -

Also what Blank Media are you using here?

by OH Smeg In reply to Look here

It is possible that it is faulty or if old that it has gone off and is not writable.

Until you insert Blank Media into the Drive it should only be seen as either a DVD or maybe a CD Drive depending on the M'Board being used.

As for new Blank Media I have had 2 packs of 50 Blank DVD Spindles faulty that just didn't work but as I purchased them at the same time I just put this down to a Bad Batch. The supplier replaced them without any problems and I have not had any problems since.

I don't know about the Dell DVD Drive but the Sony should work with all of the current Dyes used to make Blank Media though if you have allowed the blanks to be in Sunlight they may have gone off as the UV in the Sunlight adversely affects the Dye used to make the Blank.

Also which Recording Application are you using? It may not be compatible with the DVD Drives. The Sony Drive/s should work with Nero, East CD Creator, Gear, & Power DVD but some other apps may not work as well or at all.

Col

Collapse -

Do they show in device manager?

by seanferd In reply to CD/DVDs NOT recognized as ...

If not, there is a physical connection problem.

Check these threads for more info:
http://forums.techguy.org/hardware/579705-optical-drive-not-recognized.html

http://www.techsupportforum.com/hardware-support/laptop-support/251810-solved-optical-drive-not-recognized-laptop.html

or search
http://www.google.com/search?ie=UTF-8&oe=utf-8&q=optical+drive+not+recognized

This might help:
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

It adjusts some entries besides the filter entries.

Collapse -

CD/DVDs not recognized, uninstall more programs

by Hanns In reply to CD/DVDs NOT recognized as ...

Not 100% sure, but I think the culprit was Lavasoft's Adaware anniversary free edition, which blocked access to the CD/DVD drives.
Get rid of ALL dispensable programs! Really ALL! One of those captures or blocks the interrupts or handles or whatever necessary to make them run.
Then unplug and boot, shut down, plug in the CD/DVD drives to be recognized as new peripherals.

Back to Networks Forum
5 total posts (Page 1 of 1)  

Related Discussions

Related Forums